Edgewater Hotel And Conference Center, Gatlinburg ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

402 River Road, Gatlinburg, Tennessee, United States, 37738

“Nestled right in the heart of Gatlinburg, this hotel made it so easy to walk to all the major attractions and enjoy the vibrant local atmosphere.”view full review

Edgewater Hotel And Conference Center, a 3-star Gatlinburg hotel, offers a prime location by the Little Pigeon River with easy access to downtown attractions. This hotel features amenities including a heated indoor/outdoor pool, complimentary breakfast, and a full-service conference center, making it suitable for both leisure and business travelers.

Rooms & Amenities

Accommodations at Edgewater Hotel And Conference Center feature a variety of room types, including king rooms, double queen rooms, and specialty rooms with in-room hot tubs and fireplaces. Most rooms offer views of the river or the mountains, private balconies, and modern conveniences such as a flat-screen TV and free Wi-Fi.

Dining & Nearby Options

Guests can start their day with a complimentary hot continental breakfast, which includes a variety of options such as eggs and biscuits. Dining options within a short walking distance include Puckers Sports Grill and Loco Burro Fresh Mex Cantina, providing a range of cuisines from Southern comfort food to Mexican fare.

Leisure Facilities

For leisure, the hotel offers a heated indoor/outdoor pool and hot tubs for relaxation. Additional amenities include a fitness center to maintain workout routines during your stay and an expansive outdoor area for enjoying the scenery of the Smoky Mountains.

Business Services

The Edgewater Hotel And Conference Center features over 7000 square feet of flexible meeting space, ideal for corporate events, family reunions, and other gatherings. The conference center includes the LeConte Ballroom, which can be divided into smaller rooms, and offers in-house catering services.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Queen Room Two Queen Beds

Max:

2 persons

28 m²

Bed options:

2 Double beds

Shower

Heating

room details

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King Room

Max:

2 persons

28 m²

Bed options:

1 King-size bed

Shower

Heating

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King Room Disability Access

Max:

2 persons

28 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Gatlinburg700 m

Airports

McGhee Tyson (TYS) 78.1 km

Asheville Regional (AVL) 137.2 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast

The hot breakfast offered a fantastic variety from pancakes to eggs and sausages, ensuring a great start to each day. I loved the biscuits, and even though there were long lines, the wait was worth it for the tasty food.

Thomas85. USA, 2024-03-15Read full review on

Perfect for Kids

My kids absolutely loved the indoor pool! They enjoyed the water slides, which added a fun twist to our stay. It was great to have a place where they could splash around and have a good time.

Leonard1990. USA, 2024-05-01Read full review on

Spacious and Comfortable

Our room was spacious with a lovely balcony that offered fresh air. I highly recommend the river view room, as it provided a beautiful scenery insight into downtown Gatlinburg.

Bob72. USA, 2024-07-20Read full review on

Relaxing Hot Tubs

The indoor hot tubs were a nice touch after long days exploring. It was a relaxing way to unwind, although one was out of order during our stay. Overall, it was a great leisure facility!

William55. USA, 2024-08-10Read full review on

What’s included

General

No smoking on site
Free Wi-Fi
Parking
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Lift
ATM/Cash machine
Vending machines
Fireplace
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Housekeeping

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Sun terrace
Jacuzzi

Room features

Air conditioning
Heating
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

402 River Road, Gatlinburg, Tennessee, United States, 37738

Map view

402 River Road, Gatlinburg, Tennessee, United States, 37738

City landmarks

Landmark

Anakeesta

670 m

Theatre

Sweet Fanny Adams Theatre

710 m

Landmark

Tsali Monument

710 m

Church

St Mary's Catholic Church

760 m

National Park

Great Smoky Mountains National Park

790 m

Landmark

Noah Bud Ogle Cabin

890 m

Landmark

Gatlinburg Mountain Coaster

5.9 km

Landmark

Hillbilly Golf

6.0 km

Nearby

Aquarium

Ripley's Aquarium of the Smokies

450 m

903 Parkway Ole Smoky Moonshine Holler

Ole Smoky Tennessee Moonshine

430 m

611 Parkway

Souvenir shopping

320 m

115 Historic Nature Trail

Gatlinburg Space Needle

400 m

Convention Centre

Gatlinburg Convention Center

500 m

Ski Lift

Gatlinburg SkyLift Park

400 m

908 Parkway

Ripley's Haunted Adventure

420 m

Museum

Hollywood Star Cars Museum

440 m

Amusement Park

Earthquake

350 m

424 River Rd

Mysterious Mansion

80 m

631 Parkway

Guinness World Records Adventure

240 m

919 Parkway

Amazing Mirror Maze

490 m

Museum

Christ in the Smokies Museum and Gardens

230 m

650 Parkway

Ole Smoky Barrelhouse

290 m

716 Parkway # 37838

World of Illusions

150 m

800 Parkway

Ripley's Believe It or Not Gatlinburg

230 m

742 Parkway

Gatlinburg First United Methodist Church

220 m

Museum

Gatlinburg Pinball Museum

340 m

576 Parkway At the intersection of the parkway 441 & 321

Historic Ogle Log Cabin

410 m

The SkyBridge

160 m

Gallery

Smoky Mountain Art Gallery

570 m

Museum

Ripley's Believe It or Not

340 m

Restaurants

Funnel Cakes

80 m

745 Parkway

Donut Friar

580 m

634 Parkway Ste 15 The Village

Fannie Farkle's

270 m

656 Parkway

Mayfield Dairy Bar

350 m

738 Parkway Ste 1

Chicken Hut

270 m

716 Parkway

Maypops

380 m

754 Parkway

Auntie Anne's

340 m

762 Parkway

Ben & Jerry's

340 m

638 Parkway

Heavenly Delights Cafe & Bakery

360 m

631 Parkway Suite Baskins Square

Dunkin'

200 m

812 Parkway Ste 106 Ste 106

Reviews and Ratings

Feedback from previous guests about their experience.

4/5 based on 1306 reviews

#21 of 72 hotels in Gatlinburg based on Tripadvisor

Kenneth

United States, March 2025

7.6/10

The hotel is quite pricey, costing us $420 for three nights, but it's situated in a great location that makes it easy to explore the town on foot. The hot tubs and pool area were a hit with the kids, but the breakfast service was slow, and parking was a real hassle, which put a damper on our stay overall.

Rooms

8.0

Our room was clean and comfortable, featuring a nice little balcony with a view of the mountains and city. However, the space was tight, and we noticed an odd smell that hinted at previous guests who may have smoked.

Service

7.0

The staff did their best to maintain breakfast and kept everything stocked, but the service was a bit overwhelmed during peak times, which led to long waits for food.

Location

10.0

The hotel's location is amazing, right in the heart of town, making it easy to walk to all the local attractions and avoid traffic altogether.

Dining

6.0

The breakfast included the usual fare, and the waffles were tasty, but overall it lacked variety and I wish there were more options.

Facilities

7.0

The pool area was nice and well-maintained, but one of the hot tubs was broken during our entire stay, which was a letdown.

Jim

United States, November 2024

7.8/10

We had a really lovely stay at this hotel, with a charming room that included a nice balcony. The indoor and outdoor pools were enjoyable, though the towels could definitely use some improvement. The complimentary breakfast was excellent, and the location was peaceful at night, making for a perfect family getaway. However, there were some challenges with parking and waiting for our rooms on check-in.

Rooms

8.0

The room was lovely, with a small balcony that had a table and chairs. It was spacious and comfortable, though it felt a bit musty at times.

Service

7.0

Service was generally good, although the early check-in process was frustrating as we had to wait quite a while for our rooms.

Location

9.0

The location was excellent, just a short distance from downtown, making it easy to explore the area.

Dining

8.0

Breakfast offered a great selection, and my daughter loved making waffles. It was enjoyable, though after a few days, a change in menu would be welcome.

Facilities

7.0

The hotel featured both indoor and outdoor pools, which were well-kept, but the towels were way too small for comfort.

Michael

United States, November 2024

7.0/10

My stay at this hotel was overall decent, though not without its hiccups. The location was fantastic, making it easy to walk to various attractions in the area. The staff was friendly and accommodating, making the experience enjoyable. However, the breakfast options were quite limited, and parking was a nightmare, which was frustrating. Still, the rooms were clean and comfortable, so it's a mixed bag overall.

Rooms

7.0

The rooms were clean and comfortable, but the bathrooms need some updating.

Service

8.0

The staff was friendly and accommodating, handling our requests quickly.

Location

9.0

The hotel was in a prime location, allowing us to walk to many attractions and restaurants.

Dining

5.0

Breakfast options were quite limited and not particularly impressive; it was better to find a meal elsewhere.

Facilities

6.0

The pool area was nice and well-stocked with towels, but the elevators were slow, which was a bit annoying.

Matthew

United States, October 2024

8.4/10

I had a pleasant stay at the Edgewater Hotel. The hotel is clean, and the staff is accommodating, but it could use some updates. The slow elevators can be frustrating, especially during busy times. The location is fantastic, allowing easy access to nearby attractions. The provided breakfast was a highlight and exceeded my expectations.

Rooms

8.0

The rooms were clean and well-maintained, featuring a comfortable bed and necessary amenities.

Service

9.0

The staff was friendly and helpful, always available to assist with our requests.

Location

10.0

The hotel is perfectly situated just a block from the Parkway, making it easy to explore Gatlinburg.

Dining

8.0

The breakfast spread was impressive, with plenty of options that were regularly replenished.

Facilities

7.0

The pool area was decent, and the outdoor fire pit added a nice touch to our evenings.

Larry

United States, September 2024

6.8/10

I had a pleasant stay at the Edgewater Hotel in Gatlinburg. The location is fantastic, making it easy to walk to entertainment and dining. The rooms were clean, which is a big plus, though they could use some updates. I faced some issues with the dining options, as breakfast was quite basic. Despite these minor concerns, I felt safe and comfortable during my stay, and the value for money was decent.

Rooms

7.0

The rooms were clean and well-maintained, but a bit dated. The carpet between adjoining rooms had a rip, which was concerning.

Service

7.0

The staff were generally friendly, though I encountered some mixed attitudes at check-in and with housekeeping. They were helpful overall.

Location

9.0

The hotel is conveniently located just a block off the main drag, making it easy to access attractions and dining within walking distance.

Dining

5.0

The continental breakfast was pretty basic, with limited variety and no eggs or fruit throughout our stay.